Sony Music Dances on Whitney Houston's Grave

How stupid is a record label that tries to gouge consumers by exploiting the death of a music superstar?

Not as stupid as we might be if we fail on these 5 New Rules of Social Media.

How do you stack up?

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1.  Sony did the opposite of what they should have done.  Learn from their mistake and do this instead when faced with a social media crisis.

2.  Apple stores have the answer for Sony.

3.  How a company that owns the beached Italian cruise ship and Sony Music did the same thing to piss off customers.  Don’t do this.

4.  How social media – Twitter, Facebook, and networking – has changed in the past year.  Keep up.

5.  Do you know the new goal of social media?  Sony didn’t, but you will.

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